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  • Top categories (Arctic Blends / Sno Cone and Lollipop / Hershey's Ice Cream Milk Shake's / Soft-Serve Milkshake / Sugar-Free Items)
  • Most orders: ₫
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Overview & Highlights

Nestled in the heart of Hagerstown, The Big Dipper is a must-visit ice cream shop that delights locals and visitors alike with its rich Hershey's ice cream offerings and a stunning variety of sweet treats. Located conveniently at 1033 Virginia Ave, this charming spot brings a nostalgic yet vibrant ice cream experience that perfectly balances tradition and creativity.

The Big Dipper’s menu is a creamy playground for every ice cream lover. The Hershey’s Ice Cream Milkshakes are a standout—hand-dipped Hershey’s ice cream expertly blended into a luscious, drinkable treat that soothes the soul with every sip. Whether you choose a classic flavor or opt for a Supreme or Monster shake with customized scoops, you’ll savor an indulgence that feels both comforting and exciting. For those managing their sugar intake, the shop thoughtfully offers an impressive range of sugar-free options, including sugar-free snow cones, milkshakes, and even triple-dip sugar-free ice cream that never compromises on flavor.

One of the brand’s standout innovations is its VEGAN Soft Serve, made with creamy oat milk, providing a delicious dairy-free alternative that welcomes all dietary preferences. Their traditional soft serve—smooth, perfectly whipped, and available in classic vanilla, chocolate, and delightful swirls—evokes childhood memories in every bite, served in carefully crafted waffle cones or cups.

The Big Dipper isn’t just about frozen treats; it’s about moments and memories. Customers consistently rave about the service that feels warm and personal. Trevor Timmons shared that the ice cream’s consistency was “perfect—not too soft…and easy to eat in the cone,” while Karthik Vaddi loved the variety, recommending flavorful favorites like the NY cheesecake sundae and coffee house cookies and cream in a waffle cup. Cindy Burgener’s beautifully detailed praise of the strawberry banana smoothie—layered with Yoplait Vanilla Crème Yogurt—shows how the shop goes beyond just ice cream to offer creative, refreshing delights. Even families feel right at home here, as Rachel Johnson points out the thoughtful sizing, especially for kids, making it clear The Big Dipper cares about every customer’s experience.

The atmosphere at The Big Dipper is friendly and inviting, perfect for a quick sweet stop or a leisurely mid-day treat. Even when inside seating is unavailable—as Laura W noted during a rainy visit—the joy of their ice cream more than compensates, making every bite worth savoring. The shop’s year-round hours ensure that cravings can be satisfied anytime, reinforcing its stature as a beloved Hagerstown classic.

Whether you’re a Hershey’s enthusiast, a dessert adventurer, or simply someone looking for a comforting scoop on a warm day, The Big Dipper promises to deliver indulgent, high-quality ice cream with genuine heart. It’s a place where quality ingredients meet joyful service to create moments worth savoring—each creamy swirl and every nostalgic flavor echoes a craving for happiness and a little sweetness in life.

For anyone in Maryland or passing through Hagerstown, stopping by The Big Dipper is more than just grabbing a treat—it’s an experience brimming with flavor, warmth, and cherished memories.

Comforts & Conveniences

Service options
  • Delivery
  • Takeaway
  • Same-day delivery
Popular for
  • Solo dining
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Where to Visit

Visitor Testimonials (918)

Absolutely delicious strawberry banana smoothie… Valentine’s Day nonalcoholic dessert drink!! Ingredients Big Dipper Strawberry Banana Smoothie Two (2) Yoplait Whips Vanilla Crème Yogurt Step One: Line a wine glass with Yoplait Whips Vanilla Crème Yogurt. Step Two: Add two tablespoons of the whipped vanilla crème yogurt to bottom of the wine glass. Step Three: Fill middle of wine glass with the strawberry banana smoothie leaving about half inch from top to finish off yogurt. Step Four: Top off with the remaining of the wine glass with the second whipped vanilla crème yogurt creating any design you wish in the middle ensuring to leave the strawberry smoothie showing. I chose to create lips into my design. Wishing you all a Happy Valentine’s Day!

My grand babies loved it ....of course I had the chocolate moose tracks. Hershey Ice Cream's the best . Thanks for the great memories...

The ice cream was amazing! We got the soft serve with vanilla, chocolate, and raspberry vanilla swirl in dishes and one in a waffle cone. The consistency was perfect! Not too soft and easy to eat in the Cone! Service was very friendly as well and they are open year-round! We will be back.

This was my first time here. They have a large selection of flavors. There is both regular ice cream and soft serve. Prices are good, and the soft serve was tasty. I was disappointed that the inside seating was closed since it was a rainy day. We ate in our car and it was still yummy.

Lovely place!! Wide variety of options !! We had the NY cheesecake sundae, cotton candy small cup and coffee house cookies and cream on waffle cup.. they were all so yummy .. highly recommend this place ..

The Big Dipper. A Hagerstown classic! They have a lot of options for soft serve and hand dipped ice cream. There are revolving specials, and I've never been disappointed by anything I've ordered here! I also appreciate that their kid sized cup/cone is actually kid sized. So many other ice cream shops give too much for kid sizes, but I know I can count on an appropriate size for my little one here. Plus, they are always quick to sling scoops, even when they're slammed with a line. FYI: The inside of their store has been closed since COVID, but customers can order through the walk up windows. There is not a drive thru here, and the parking lot isn't huge, so when they're busy it can be difficult to find parking. There are also only four tables outside to sit on. Another note; there is no bathroom available for customers. I've been visiting the Big Dipper since I was a kid and now I get to take my kiddo here. Their pink ice cream cone sign is my favorite detail of their shop--I hope they never change it!

Just by looks, you wouldn't think to stop here, but I'm glad we did! There are SO many Hershey's flavors here and they have my favorite, peanut butter cookie dough caramel, which no one ever has! Prices and sizes are awesome too. Great place for family.

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